Environmental Policy
• Compliance with the legal requirements of the sector in which the company operates, such as environmental and safety policies, free competition, legitimate interests of customers, suppliers, institutions and community.
• Technology improvement, providing new services, while increasing customer satisfaction and reducing environmental impact.
• Reduction of the environmental impact, associated with company’s activity as well as improvement of environmental performance.
• Setting environmental objectives and goals, by reducing waste production and consumption of energy, water, paper and natural resources.
• Continuous risks identification, evaluation and control.
• Ensuring that documentation is properly stored, understood and disrtibuted to all company levels.
• Prevent pollution and environmental risks arising from activities, with the proper identification, evaluation and management of such risks in order to minimize their effects and mitigate their impacts.
• Precautionary protection against major threats and conservation of nature and biodiversity.
Continuous Improvement
• Aim for continuous improvement of environmental performance through management, periodic evaluations, innovations and technologies.
• Implement awareness, training and/or qualification programs that lead to the adoption of safe, healthy and respectful behaviors by all employees, partners, communities, users and other interested parties.
• Maintain communication channels within the company as well as with partners regarding environmental aspects and services.
• Document and disseminate the socio-environmental scopes, objectives and results achieved.
• Ensure the safety of the communities where the company operates, as well as keep such communities informed about the impacts and risks that may arise from the company’s activities.
• Promote the dissemination of this Environmental Policy to interested parties, seeking to ensure the compliance with such policy. Training and Qualification
Promote training programs on environmental education to qualify and educate the company’s employees.
This policy is distributed to all employees, is available to any interested party and may change if necessary.
Quality Policy
Company’s purpose is:
• Achieve customer satisfaction in terms of:
− Quality of services and products,
− Timing of orders or their correct execution regarding terms of delivery and fulfillment of contractual obligations.
• Improve service quality offered through continuous communication with suppliers, offering all the information and necessary support to costumers.
• Prevent pollution and constantly monitor our activities impact in the environment.
We are committed in achieving our objectives and goals through:
• Continuous identification of customer needs in the following fields:
− Quality of goods and services
− Customer requests management, frequency of deliveries, stock.
• Undertake actions to operate and offer services according to GDP standards (Good Distribution Practice).
• Leading all departments of the Company to identify and effectively fulfill customer needs, environmental measures, workplace healthcare through continuous training of our employee.
• Fulfillment of legal requirements, regulations and standards throughout the company’s activities.
• Continuous identification and evaluation of risks in the workplace and taking precautions and corrective measures aiming to improve working conditions and increase employee satisfaction.
•Identification and evaluation of the potential impact of our activities in the environment and taking precautions to prevent or reduce the negative impact on the environment.
Certificate
We value the earned trust and customer satisfaction, therefore we still contribute in the quality of our services. Our standard is also confirmed by the Quality Management System Certificate ISO 9001:2015, which has been continuously approved since 2015.